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Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Marke: Staub


Herstellernummer: 405110960


“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Sweese 4306 Porcelain Cappuccino Cups with Saucers - 6 Ounce for SpecialtyTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Sweese 6202 Porcelain Mugs - 16 Ounce for Coffee, Tea, Cocoa, Set of 6, Hot... They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Sweese Porcelain Fluted Bowls - for Cereal, Soup and Fruit - Set of 6, bluee ser

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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Sweettreats no-Palo cobre sartén revestimiento cerámica y cocina de induccion Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Swinnertons Desire Oval Serving Platter

There are logistical and personal challenges to migrating an entire community, like:

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  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Swiss Diamond Induction Edge Stir Fry Pan with LidTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Written by SWAN Zestaw 5 częściowy Retro zielony on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Switch Coffee-House Schüssel 22 cm Villeroy & Boch A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Symple Stuff Brunton Glass Set of 2Rather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Syracuse 911194430 Reflections AlumaWhite 23 Oz. Square Bowl - 24 CS

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read


In today's global economy, you're no longer competing with just the businesses in your town.T304 Stainless Steel Wok Stir-Fry Pan You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Table Place Mats Christmas Cork Wooden Non Slip Kitchen Heat Resistant to 120 ofYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Table Tops Unlimited 11 PC Pasta & Salad Hand Painted Veggies Stoneware Set NewIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Tablecloth Provence 80x80 Cm Pottery Linen Bowl Jacquard Tapestry from France

So how do you create a great customer service experience that puts you on the right side of these statistics?

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